Privacy Policy

Privacy Policy

Introduction

Welcome to https://collision-damage-repair.collision-talk.com (hereafter referred to as “Collision Damage Repair” or “we”). We prioritize your privacy and are committed to safeguarding your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and protection of information from our website visitors, users, and customers. By using our services, you consent to the terms outlined herein.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online services, and any other digital platforms owned or operated by Collision Damage Repair. It is important to emphasize that this policy does not extend to third-party websites, apps, or services linked from our platform. Each of these external entities has its own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with Collision Damage Repair in the following scenarios:

  1. Utilizing our applications and services as an authorized user.
  2. Visiting our websites that link to this Privacy Statement.
  3. Receiving communications from us, such as newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information, including:

  1. Account Information: Details associated with your user account, such as usernames and passwords.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account details, investment portfolios (if provided), and financial transaction records.
  4. Purchase Information: Order history, product preferences, and purchase frequency.
  5. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses to improve user experience and analytics.
  6. Location Data: Geographic coordinates and location-based services data for personalized content and services.
  7. Feedback: Reviews, comments, and responses provided by users to enhance our products and services.
  8. Social Media Information: User profiles, posts, and interactions from social media platforms (if publicly accessible).
  9. Product Information: Details about the products you interact with on our platform.

We obtain this data through direct user input, application interactions, and automated tracking technologies. Additionally, we may receive personal information from third parties who assist in our services, adhering to their respective privacy policies.

Cookies

Collision Damage Repair uses cookies to enhance your online experience and for analytics purposes:

  • Strictly Necessary Cookies: These ensure the basic functions of our website and applications.
  • Preference Cookies: Tailored settings and preferences stored for enhanced user experience.
  • Analytics Cookies: Used to collect aggregated data about site usage, enabling us to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data as required by applicable laws and for the specific purposes it was collected. Once these purposes are fulfilled, we securely delete or anonymize the data. In certain cases, we may store aggregated or de-identified data for ongoing business analysis and improvement of our services.

Security Measures

Collision Damage Repair has implemented robust organizational safeguards and security measures to protect your personal data:

  • Employing encryption for secure data transmission and storage.
  • Partnering with trusted third-party processors who adhere to strict privacy standards.
  • Regularly testing and updating our security protocols to prevent unauthorized access.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal data from individuals in this age group. If you believe we have collected such information by mistake, please contact us immediately using the details provided below.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete or remove your personal data from our systems.
  • Restriction: Limiting the use or processing of your data under specific circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.
  • Data Portability/Withdrawal of Consent: You can withdraw consent at any time and request data portability, where applicable.

To exercise these rights or have any data-related inquiries, please reach out to our dedicated privacy team via the contact details provided below. We will respond to your requests promptly and in accordance with applicable laws.

Changes to Policy

Collision Damage Repair reserves the right to update this Privacy Policy at any time. Any modifications will be effectively communicated through our website or by directly contacting users who have provided their contact information. We encourage you to review this policy periodically for any changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or to exercise your data rights, please contact us:

We appreciate your trust in us. By adhering to this Privacy Policy, we aim to ensure a transparent and secure experience for all users interacting with our online services.